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| On the average, 22 days of a Japanese worker's time in a year is spent on training |
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| We have been conducting training since 1991 and have trained thousands of people from various organizations including Sony Technologies, Elektrisola, Siemens Group, Panasonic Group, Hicom Group (Hicom Diecastings, Hicom Yamaha, Hicom Engineering), Samsung, Canon, Petronas, Nitto Denko, Polyparts, Shin Etsu, Nationwide Express Courier Service, Malaysian Bar Council, IJM, NEC, Omron, Lucas Automotive, 3M, Sumitomo, TNB, Telekom, SIRIM, Felda Bina, TLDM, Cahya Mata Sarawak, JSEDC, Majlis Perbandaran Seberang Perai, Likom, JKR, IKRAM, Hospital Fatima, TTDI Development, Binary College, Technomeiji, Syarikat Percetakan New Light and many others.
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| Internationally, we have conducted training in Thailand (for TISI, SIRIM equivalent), Indonesia (for DSN, SIRIM equvalent) China (for Shanghai Audit Centre), Kygyzstan (for Kyrgyzstan Standards Body), Singapore . |
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| Some of the comments I have had from my training include: |
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| 'Very Entertaining', 'Able to capture mood of the attendees', 'Good speaker', 'Provoke interaction between him and audience', 'Clear and good sense of humour which make lecture not boring', 'Very good, not sleepy', 'Excellent presentation', 'Presentation is very good' |
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| Tejwinder Singh |
(Mobile: 013-3521324)
- Principal Consultant, Quality Issues
- MBA (TQM), B.E. (Hons), Certificate in Quality Engineering,
- IRCA Registered QMS 2000 Principal Auditor
(since 1993)
- AJA EQS Approved QS 9000 Auditor
- SIRIM Approve Trainer
- Charter Member, ASQ's Quality Audit Division
- Lead Tutor for IRCA Approved TS 16949:2002 & ISO 9001:200
- Lead Auditorining
- Trained over 20000 auditors world wide |
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| Profile |
| Quality Issues is a dynamic training & consulting firm established in Malaysia to provide a comprehensive range of consulting, training and support services in the field of Quality Management, Business Improvement and Strategic Management.
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| At Quality Issues, we focus on organization improvement and the developmnging business world. We help our clients drive significant results through improved processes, products and services.
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| Our consulting and training services include:
ISO 9001:2000, ISO 14001, OHSAS 18001, QS 9000/ TS 16949:2002, ISO/IEC 17025, Six Sigma, Achievement of Quality Awards (e.g. Prime Minister’s Quality Award), Productivity Enhancement, Lean Manufacturing, Balanced Scorecard and many other business improvement initiatives. |
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| Why Choose Us
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| We make your company’s quest for success and your own job much easier; helping you develop management systems recognized and respected internationally. |
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| Our in-house consulting team assists companies to write quality manuals and other appropriate documentation; explains the audit process; demonstrates the use of ISO 9001; and other international standards leading to development of effective quality/environment/safety management systems. Our guidance can cut months off the required time to obtain certification. |
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| Our dedicated staff provides personalized service that satisfies your deadlines and industry requirements. We help your company increase efficiency, improve performance and maximize customer confidence. Our approach in practical training, support and professional advice is very effective, cost beneficial and enhance management teams. |
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| Although locally incorporated, our consultants are renowned in the market for their services and contributions in various industries for more than two decades. We can draw on the resources of an extensive team of professionals, local and international in the application of Quality Management and Business Improvement techniques. We can adapt to your ever changing environment, needs and goals, creating latest methods for you. |
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| We believe that successful Management of Quality and Business Improvement depends on the simultaneous development of People, Processes and Systems. We provide an unequaled range of quality management and business improvement services to commerce area industry. |
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| We have built a reputation for outstanding service, in-depth knowledge and superior results. Call and find out how we can make a difference for your company. |
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| Recognition |
| Our ISO 9001:2000 and TS 16949:2002 Lead Auditor Training courses are approved by the IRCA (International Register of Certificated Auditors), UK. |
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| Training |
| We believe that personnel are the most valuable asset within an organization and therefore require considerable investment to develop them. We have an enviable reputation, expertise and track record for providing practical expertise, enjoyable and cost effective training programmes which impart vital new capabilities and qualification to participants with them leaving with lasting memories. |
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| Through responsiveness and creativity, we consistently have workshop attendees feeling good having spent time with us. Our facilitators are quick in adjustments during workshops, maintaining a good balance of lecture and activity to allow attendees to get involved in their own training to utilize what they learned right away. |
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Our extensive portfolio of training courses includes:
• Quality Management Philosophy
• ISO 9000 Understanding and Awareness
• ISO 9000 System Development and Implementation
• ISO/TS 16949, automotive quality management system
• ISO 14000 Environmental Management System
• OHSAS 18000 Safety Management System
• ISO/IEC 17025 Laboratory Management System
• Measurement Uncertainty
• Internal Auditor Training
• Register Auditor/Lead Auditor Training
• Total Quality Management
• Problem Solving Tools
• Business Excellence
• Six Sigma Technical Master Black Belt
• Design of Experiments
• Malcolm Baldrige Quality Award
• Leadership Training
• General Management |
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| Management Consultancy |
| An organisation’s system should contribute towards customer satisfaction, efficiency & effectiveness and ultimately profitability. Our professional management consultants have a wealth of experience in the application of management principles, tools and techniques to a wide range of industrial and service sector clients. |
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| We analyze our clients’ needs and structure our services according to their time, resources and budgets. Examples are Direct Hands on Advice and Consultancy; Training Lead Guidance with support; Full time consultancy on a loan basis. |
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Our consultancy services include:
ISO 9001:2000, ISO 14001, OHSAS 18001, QS 9000/ TS 16949:2002, ISO/IEC 17025, Six Sigma, Total Quality Management, Business Excellence, Achievement of Quality Awards (e.g. Prime Minister’s Quality Award),Productivity Enhancement, Balanced Scorecard and many other business improvement initiatives. |
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| We speak your language and help you realize your true potential for quality, customer satisfaction and excellence. We have the time, techniques and enthusiasm to ensure you succeed. |
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| List Of Corporate Clients
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| Our satisfied clients include Canon, Sony Technologies, Flextronics, Jabil Circuit, Matsushita Group, Solectron, Siemens Group, Nationwide Express, Malaysian Bar Council, Sapura, Telekom, TNB, Petronas, IJM, MRCB, UDA Holdings, TLDM, PNB, SIRIM, Orix, Sony Logistics, TNT Express, Hicom Group, Omron, Samsung, Sumitomo, Binary College, Cheang and Ariff (legal firm), Hewlett Packard, Malaysian Sheet Glass, Delloyd Industries, Shinetsu Group, Tanashin (Indonesia), Lucas Automotive, Possehl Electronics, NEC Semiconductors, Pioneer, Alps Electric and many others. |
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Quality Issues (001399795-P)
12A (Ground Floor), Jalan Seri Damai Tiga, Taman Seri Damai, 43000 Kajang, Selangor
Tel: 603-87341966 H/P: 013- 3521324 Fax: 603- 8734 1966 Email: qualissu@tm.net.my/qualityissues@ntlworld.com, tejwinder@qissues.com, tejwinder2000@yahoo.com
Website: www.qissues.com |
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